(Youtube) Nina Pham, the "Dallas Ebola nurse," in
an October 16 video. On Oct. 16, 2014, Texas Health Resources released a grainy
video of Nina Pham, a nurse at one of the company's Dallas hospitals who had
contracted Ebola while caring for the first person diagnosed with the virus in
the US.
Her patient, Thomas Eric Duncan, had died about a week
earlier, two days before Pham woke up with a fever.
In the video, Pham, 26, is sitting up in a hospital bed,
quiet at first.
"Thanks for being part of the volunteer team to take
care of our first patient," says a male voice, off-camera. " It means
a lot. "
She nods.
Now, in a lawsuit filed Monday in Dallas, Pham alleges that
the video was an "ambush" and that her Ebola infection was a direct
result of the "gross negligence" of her employer, Texas Health
Resources.
Pham, the suit alleges, was "a symbol of corporate
neglect — a casualty of a hospital system's failure to prepare for a known and
impending medical crisis."
While the hospital has had spokespeople telling its version
of events for months, the lawsuit offers the first look at how the unthinkable
happened, from the perspective of the first person to contract Ebola on US
soil. Texas Health Resources is expected to contest this account.
'She did not volunteer'
On Aug. 5, the Centers for Disease Control and Prevention
held its first conference call to help clinicians prepare for the possibility
that Ebola would show up in their hospitals. By then, the Ebola outbreak in
western Africa was already historic in scale, and two Americans had been sent
to the US for treatment.
By September, the lawsuit alleges, "the CDC and the
American Hospital Association warned [Texas Health Resources] that Ebola was an
imminent threat and that healthcare provider training and policies should be
adopted... as well as safe protocols for personal protective equipment to
protect health care workers."
The first time Thomas Eric Duncan showed up at the Texas
Health Dallas Presbyterian Hospital in late September, he was sent home. Days
later, when his condition had worsened and Ebola was suspected, he was admitted
to the ICU. "Nina was told the patient would be hers," the lawsuit
alleges.
From the suit:
Nina was shocked. She had never been trained to handled
infectious diseases, never been told anything about Ebola, how to treat Ebola,
or how to protect herself as a nurse treating an Ebola patient. The hospital
had never given her any ... training or guidance about Ebola. All Nina knew
about Ebola is what she had heard on television.
According to the petition filed with the court, when Pham
"asked her manager what she should do to protect herself," one of her
superiors "went to the internet, searched Google, printed off information
regarding what Nina was supposed to do, and handed Nina the printed
paper."
Given that sequence of events, the suit alleges, it's clear
"she did not volunteer to be his nurse." Still, she treated him when
asked.
'More like a third world country'
View gallery
.nina pham ebola nurse
(Yuri Gripas / Reuters) A member of the audience wears a
sticker in support Texas nurse Nina Pham during the House Oversight and
Government Reform Committee hearing to "examine the federal government's
response to the Ebola virus in the U.S."
Before entering Duncan's room, Pham learned what she could
from the internet. Ebola is transmitted via body fluids like blood, vomit, and
diarrhea, all of which are often produced in excess as the virus progresses.
Casual passersby are not likely to have close contact with these substances,
but for caretakers and nurses, they are difficult to avoid.
So Pham took several precautions, according to the lawsuit:
an isolation gown, double gloves, surgical mask, and booties. But her hair and
neck were left uncovered. The suit also alleges that because the hospital did
not give her disposable scrubs or other clothes, "she had to wear the
scrubs she wore that first day home, taking out of the hospital clothing that
was potentially carrying the virus."
There was no reason she should have had to treat Duncan with
so little training and preparation, argued Brent Walker, Pham's lawyer, in an
interview with Business Insider. "T he hospital had equipment it could have
used, but she was never given it, never told about it," he said, adding
that the hospital for some reason didn't immediately seek additional guidance
from the CDC or a more prepared facility. "The only thing [Pham] was told
was that she was getting an Ebola patient."
While Pham was scared, she believed — the petition to the
court alleges — that her employer "would not put her in any situation that
was as dangerous as she feared."
According to the lawsuit, the nurses talked among
themselves, pooling what they'd learned and heard from friends in other
hospitals. "They were literally trying to guess as they went," Walker
said.
But the suit alleges that they faced "circumstances ...
that were more like what one would expect in a third world country." With
no designated teams to dispose of all the biohazardous waste that accumulates
with an Ebola patient, the nurses tied up Duncan's soiled sheets, where they
piled up in the room next to Duncan's. They poured bleach on contaminated
materials and wrapped dirty sheets inside of clean ones, according to Walker.
That telling — of a haphazard approach to care — seems to
contradict statements made by Dan Varga, Texas Health Resources' chief clinical
director, at the time Pham's infection was first made public. The nurse was
"following full CDC procedures," he told reporters . "We're very
concerned."
Amber Vinson, a Dallas nurse who also treated Duncan and got
Ebola soon after Pham, told CNN that she "followed the CDC protocol"
and "never strayed." Still, she added, "We weren't the best
prepared ... We did not have extensive training. We did not have a level of
feeling comfortable with putting on and taking off the protective equipment. We
didn't have the time to practice it."
'No risk'
View gallery
.Dallas, Texas Ebola
(REUTERS/Jim Young) A worker in a hazardous material suit is
sprayed down by a co-worker after coming out of the apartment where Thomas Eric
Duncan had stayed.
When Duncan died, the lawsuit says, Pham "was
heartbroken. The hope that she could save her patient was the one thing that
had kept her going through the stress of the situation and fear that she had of
the virus."
Soon after, the lawsuit alleges, something strange happened.
Pham was called into a meeting with an occupational health manager from the
hospital and a CDC representative. She "was told that the [personal
protective equipment] she wore was safe and that she was 'no risk' of having
contracted Ebola," according to the lawsuit. (Asked to verify what was
said at this meeting, a CDC spokesperson told us the agency "does not
comment on pending lawsuits.")
Pham had assumed that in spite of her best-guess precautions,
she was at some risk, given her alleged lack of training and ongoing close
contact with a highly infectious patient. After that meeting, though, according
to the suit, she felt confident "that she could freely see her friends and
family."
Two days later, Pham woke up with a fever.
On her way to the hospital, she asked to be admitted as a
"No Information" patient, the lawsuit alleges. That would provide an
additional level of privacy protection and hide her name in her medical record;
she "did not want anyone to know that she might be sick with Ebola,"
according to the suit.
Her diagnosis was confirmed late that night. With the memory
of Duncan's painful death still fresh in her mind, the lawsuit says, Pham was
deeply afraid.
'Damage control'
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.nina pham ebola nurse
(YouTube / Screenshot) Pham appears to wipe tears from her
eyes during the video originally released by Texas Health Resources.
Meanwhile, Texas Health Resources was under fire. Dallas
Presbyterian was facing scrutiny and criticism for turning Duncan away when he
first showed up to the ER. Varga, the chief clinical officer, was preparing to
testify before a Congressional committee to publicly apologize. "We made
mistakes," he said. "We are deeply sorry."
The subsequent infections of Pham and Vinson made the
hospital chain look even worse.
That's why, the lawsuit alleges, they "began PR damage
control to try to combat the growing distrust in the core competency of THR's
hospital... [its] brand and its revenues were tanking... THR began trying to
use Nina as a PR tool."
The PR department called Pham while she was in isolation and
"heavily medicated," according to the suit. They released an
announcement updating her condition from "stable" to
"good," even as doctors told Pham's mother that was not accurate.
A note from a pulmonologist, cited in the lawsuit, seems to
show that doctors were having end-of-life discussions with Pham while they were
also jockeying for the ability to release more information about her to the
public — on behalf of the hospital's PR team, the lawsuit suggests. Here's the
note from Pham's medical records, via the suit:
Discussed with her and reviewed in detail the consent form
for release of information and she agrees to increased information release
Also discussed End of Life issues with her and of now she
desires all levels of support. We agreed to discuss this again
The lawsuit calls the Oct. 16 video, made on the day Pham
was being transferred to the National Institutes of Health for treatment,
"the act most indicative of THR's callousness in the pursuit of good
PR."
While the video shows Pham being quiet and teary, she also
manages an upbeat "I love you guys" and says "Come to Maryland
everybody." The overall reception to the video was surprise that she
seemed to be in relatively good shape. But the lawsuit casts those statements
as carefully coaxed out of her by a doctor wearing a GoPro, after she initially
"did not give the answers THR was looking for."
"Never once did THR get Nina's permission to be used as
a PR pawn like this," the lawsuit alleges. In its "focus on growth,
cost control, and branding a sterling image," the company "used
[Pham] when she was in the darkest moment of her life, all for THR's own
benefit," the suit alleges.
Texas Health Resources directly contests that allegation.
"THR was sensitive to Nina’s privacy, and we adhered to HIPAA rules in
determining what information to share publicly," CEO Barclay Berdan wrote
in an email sent to employees and shared with Business Insider. "We had
Nina’s consent to share the information about her that was released."
'Sad it had to come to this'
View gallery
.nina pham ebola nurse with obama
(Larry Downing / Reuters) President Obama met Pham shortly
after her release from the NIH, where she was treated for Ebola.
Eventually, Pham was released from the NIH Ebola-free.
According to her lawyer, she's still dealing with some
after-effects of the virus and the four experimental treatments she received.
Her symptoms, Walker says, include lethargy, weakness, liver problems, and hair
loss. She's on "the equivalent of sick leave" from the hospital, and
while she hopes to use her expertise to help other nurses, she will not likely
return to clinical nursing.
"It was such a traumatic experience she can’t imagine
walking back into the hospital," Walker told us. "This is a
26-year-old who thought she was going to die a horrible gruesome death."
Meanwhile, Texas Health Resources released a statement in
response to the suit. "Nina Pham served very bravely during a most
difficult time as we all struggled to deal with the first case of Ebola to
arrive in a US hospital’s emergency room. Texas Health Resources has a strong
culture of caring and compassion, and we view all our employees as part of our
family," said Wendell Watson, a spokesperson for Texas Health Resources in
the statement. "That’s why we have continued to support Nina both during
and after her illness, and it’s why she is still a member of our team. As
distressing as the lawsuit is to us, we remain optimistic that we can resolve
this matter with Nina."
As for Pham, she's focusing on her health, she told The
Dallas Morning News. "It’s kind of a relief now that the lawsuit is
filed," she said, "but it’s still sad it had to come to this."
Source: http://news.yahoo.com/real-story-dallas-nurse-got-232919860.html
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